Third Party Service Providers

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A recent Seventh Circuit decision offers a reminder to exercise caution when applying the financial services safe harbor under the Illinois Biometric Information Privacy Act (BIPA). In Cisneros v. Nuance Communications, Inc., No. 24-02982 (7th Cir. Aug. 28, 2026), the court held that the technology vendor’s storing of voiceprint data on behalf of a…

Artificial intelligence is rapidly transforming human resources operations. From AI-powered recruiting platforms that screen résumés and rank candidates, to onboarding tools that personalize new-hire experiences, performance management systems that predict attrition, identity verification solutions using biometrics, and platforms administering ERISA-governed benefit plans, employers are increasingly relying on third-party vendors whose products are built on or…

Leaders charged with safeguarding data privacy and cybersecurity often assume that size equates to security—that large, well-resourced organizations must have airtight defenses against cyberattacks and data breaches. It’s a natural assumption: mature enterprises tend to have robust policies, advanced technology, and deep security teams. Yet, as recent events remind us, even the biggest organizations can…

For businesses subject to the California Consumer Privacy Act (CCPA), a compliance step often overlooked is the requirement to annually update the businesses online privacy policy. Under Cal. Civ. Code § 1798.130(a)(5), CCPA-covered businesses must among other things update their online privacy policies at least once every 12 months. Note that CCPA regulations establish…

On Friday, the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR) announced the fifth enforcement action under its Risk Analysis Initiative. In this case, OCR reached a settlement with Health Fitness Corporation (Health Fitness), a wellness vendor providing services to employer-sponsored group health plans.

This announcement is interesting for several…

As the integration of technology in the workplace accelerates, so do the challenges related to privacy, cybersecurity, and the ethical use of artificial intelligence (AI). Human resource professionals and in-house counsel must navigate a rapidly evolving landscape of legal and regulatory requirements. This National Privacy Day, it’s crucial to spotlight emerging issues in workplace technology…

If you are looking for a high-level summary of California laws regulating artificial intelligence (AI), check out the two legal advisories issued by California Attorney General Rob Bonta. The first advisory is directed at consumers and entities about their rights and obligations under the state’s consumer protection, civil rights, competition, and data privacy laws. The…

A massive data breach hit one of the country’s largest education software providers. According to EducationWeek, PowerSchool provides school software products to more than 16,000 customers, largely K-12 schools, that serve 50 million students in the United States. According to reports, PowerSchool informed customers that, on December 28, 2024, PowerSchool became aware of…

A healthcare provider delivering pain management services in Florida and other states faces a $1.19 million civil monetary penalty from the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR). The OCR investigation stems from a data breach, but not the type of breach we are used to seeing in…

No organization can eliminate data breach risks altogether, regardless of industry, size, or even if the organization has taken significant steps to safeguard their systems and train employees to avoid phishing attacks. Perhaps the most significant reason these risks remain: third-party service providers or vendors.

For most businesses, particularly small to medium-sized businesses, service providers…