Key Takeaways

  • Outlines key considerations for businesses using productivity management and monitoring platforms – such as, Teramind, ActivTrak, and Insightful – and whether their use may require a CCPA risk assessment.
  • Identifies the specific CCPA risk assessment triggers most relevant to such productivity technologies.

Productivity management and monitoring platforms have become a fixture of the

A recent federal court decision offers important lessons for businesses that use cookies, pixels, and other tracking technologies on consumer-facing websites. Although the court dismissed one federal wiretap claim with leave to amend, it allowed other privacy claims to proceed, including claims under California’s pen register statute and common law intrusion upon seclusion.

The case

Key Takeaways

  • Analyzes whether recording customer service and sales calls triggers the CCPA’s new risk assessment requirements.
  • Identifies the specific CCPA triggers most relevant to call recording, particularly when AI analytics are applied to recordings.
  • Notes related obligations under state wiretapping laws and other state privacy frameworks.

Recording customer calls is among the most common

As Data Privacy Day 2026 approaches, organizations face an inflection point in privacy, artificial intelligence, and cybersecurity compliance. The pace of technological adoption, in particular AI tools, continues to outstrip legal, governance, and risk frameworks. At the same time, regulators, plaintiffs, and businesses are increasingly focused on how data is collected, used, monitored, and safeguarded.

“Our cars know how fast you’re driving, where you’re going, how long you stay there. They know where we work, they know whether we stop for a drink on the way home, whether we worship on the weekends, and what we do on our lunch hours.” OR Representative David Gomberg

The Oregon Legislature recently enacted

California lawmakers have proposed new legislation to reshape the growing use of artificial intelligence (AI) in the workplace. While this bill aims to protect workers, employers have expressed concerns about how it might affect business efficiency and innovation.

What Does California’s Senate Bill 7 (SB 7) Propose?

SB 7, also known as the “No Robo

Online retailer Harriet Carter Gifts recently obtained summary judgment from the district court in a class action under Pennsylvania wiretap law. At the heart of this case is the interpretation and application of the Pennsylvania Wiretapping and Electronic Surveillance Control Act of 1978 (WESCA), a statute designed to regulate the interception of electronic communications. The

Businesses that track the geolocation of individuals—whether for fleet management, sales and promotion, logistics, risk mitigation, or other reasons—should closely monitor the progress of California Assembly Bill 1355 (AB 1355), also known as the California Location Privacy Act. If passed, this bill would impose significant restrictions on the collection and use of geolocation data

A California federal district court recently granted class certification in a lawsuit against a financial services company.  The case involves allegations that the company’s website used third-party technology to track users’ activities without their consent, violating the California Invasion of Privacy Act (CIPA). Specifically, the plaintiffs allege that the company along with its third-party

President Trump recently fired the three democrats on the Privacy and Civil Liberties Oversight Board (PCLOB). Since these firings bring the Board to a sub-quorum level, they have the potential to significantly disrupt transatlantic transfers of employee and other personal data from the EU to the US under the EU-US Data Privacy Framework (DPF).

The