If 2025 was the year website-tracking claims became impossible to ignore, 2026 is the year those cases began to mature. Courts are looking beyond whether a pixel, cookie, chat tool, or session-replay script was present on a site. Instead, they are focusing more closely on what data was collected, when it was collected, what disclosures
session replay
California Invasion of Privacy Act Violations Aimed at Online Retailers
Posted in Consumer Privacy
California Invasion of Privacy Act (CIPA) has become a focal point in recent legal battles, particularly within the retail industry. As retailers increasingly adopt technologies like session replay and chatbots to enhance customer experiences, they inadvertently tread into murky legal waters. These technologies, while valuable for optimizing websites and addressing customer inquiries, have faced a barrage of lawsuits and threats.