On May 25, 2023, the Governor of Florida signed a bill amending the Florida Telephone Solicitation Act (FTSA). The amendments under Florida’s House Bill (HB) 761, become effective immediately upon signing by the Governor. Moreover, the amendments apply retroactively to any class action not certified on or before May 25, 2023.

The FTSA is Florida’s version of the federal Telephone Consumer Protection Act (TCPA), however, the FTSA was previously considered more restrictive than the federal version.

HB 761 however makes the following changes to FTSA:

  • Revises the prohibition on telephonic sales calls that use an automated system to specifically include unsolicited calls using automated systems for the section and dialing of telephone numbers or playing of a recorded message.
  • Clarifies what constitutes consent and clear and conspicuous disclosure.
  • Revises what constitutes a consumer’s “signature” for purposes of giving prior express written consent to include either an electronic or digital signature or an “act demonstrating consent,” which may include a simple affirmative response.
  • Provides a safe harbor period of 15 days from the date a consumer notifies the telephone solicitor that he or she does not want to receive text message solicitations.

While these amendments will take some of the sting out of the FTSA, businesses should still be aware of their practices when it comes to Florida to ensure compliance with the TCPA and the scaled-back FTSA.

If you have questions regarding FTSA or related issues please reach out to a member of our Privacy, Data, and Cybersecurity practice group to discuss.

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Photo of Jason C. Gavejian Jason C. Gavejian

Jason C. Gavejian is the office managing principal of the Berkeley Heights, New Jersey, office of Jackson Lewis P.C. and a member of the firm’s Board of Directors. He is also a Certified Information Privacy Professional (CIPP/US) with the International Association of Privacy…

Jason C. Gavejian is the office managing principal of the Berkeley Heights, New Jersey, office of Jackson Lewis P.C. and a member of the firm’s Board of Directors. He is also a Certified Information Privacy Professional (CIPP/US) with the International Association of Privacy Professionals.

As a Certified Information Privacy Professional (CIPP/US), Jason focuses on the matrix of laws governing privacy, security, and management of data. Jason is co-editor of, and a regular contributor to, the firm’s Privacy blog.

Jason’s work in the area of privacy and data security includes counseling international, national, and regional companies on the vast array of privacy and security mandates, preventive measures, policies, procedures, and best practices. This includes, but is not limited to, the privacy and security requirements under state, federal, and international law (e.g., HIPAA/HITECH, GDPR, California Consumer Privacy Act (CCPA), FTC Act, ECPA, SCA, GLBA etc.). Jason helps companies in all industries to assess information risk and security as part of the development and implementation of comprehensive data security safeguards including written information security programs (WISP). Additionally, Jason assists companies in analyzing issues related to: electronic communications, social media, electronic signatures (ESIGN/UETA), monitoring and recording (GPS, video, audio, etc.), biometrics, and bring your own device (BYOD) and company owned personally enabled device (COPE) programs, including policies and procedures to address same. He regularly advises clients on compliance issues under the Telephone Consumer Protection Act (TCPA) and has represented clients in suits, including class actions, brought in various jurisdictions throughout the country under the TCPA.