In good and not-so-good economic times, the on-boarding process – recruiting, application, hiring and orientation – is critical for employers to attract and welcome new talent. In recent years, technology has enabled employers to perform all or a part of this process on-line, significantly increasing efficiency and reducing costs. Moving to a web-based on-boarding system, however, raises many workplace challenges and considerations, including the privacy, security and management of personal data collected in the process.

Following are some of the key challenges and considerations employers should think about when moving to electronic on-boarding:

  • Can the on-line process be the exclusive method for applying and on-boarding? Consider, for example, applicants who cannot access or view the site because of a disability.
  • Are there laws limiting the personal information that may be collected from applicants? See, for example, Utah Employment Selection Procedures Act discussed in our article and the Utah law. 
  • How must personal information collected during the process be safeguarded, retained, preserved, and ultimately destroyed? A recent class action was filed alleging failure to safeguard on-line job application information. 
  • Is the process subject to collective bargaining?
  • Are there special rules for government contractors? See Office of Federal Contract Compliance Programs (OFCCP) guidance. 
  • Are on-line consents for fitness-for-duty examinations, background checks, and drug testing valid? Can non-compete agreements be executed electronically?
  • Are there any specific issues/disclosures for public sector employees/applicants?
  • Can the I-9 verification/e-verify process be completed on-line?
  • Do the rules change for applicants from other countries?
  • If an applicant is hired, how does collected information about the person transfer accurately and securely for benefit plan enrollment, payroll, personnel, and other purposes?
  • Has the on-boarding vendor been vetted and shown capable of safeguarding personal data and preserving the integrity of that data? Where is data stored by the vendor? Are appropriate contract provisions in place?
  • Can benefit plan enrollment forms be completed on-line?
  • Can handbooks and benefit plan documents be provided on-line as part of the on-boarding process? See ERISA electronic disclosure regulations.

Employers implementing an electronic on-boarding process will certainly realize significant savings of time and money. However, those savings can be short-lived if the on-line process is not designed to address the risks inherent in the new medium.
 

Tags: applications, data breach, Data Security, federal contractors, international, On-boarding, Utah
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Photo of Joseph J. Lazzarotti Joseph J. Lazzarotti

Joseph J. Lazzarotti is a principal in the Berkeley Heights, New Jersey, office of Jackson Lewis P.C. He founded and currently co-leads the firm’s Privacy, Data and Cybersecurity practice group, edits the firm’s Privacy Blog, and is a Certified Information Privacy Professional (CIPP)…

Joseph J. Lazzarotti is a principal in the Berkeley Heights, New Jersey, office of Jackson Lewis P.C. He founded and currently co-leads the firm’s Privacy, Data and Cybersecurity practice group, edits the firm’s Privacy Blog, and is a Certified Information Privacy Professional (CIPP) with the International Association of Privacy Professionals. Trained as an employee benefits lawyer, focused on compliance, Joe also is a member of the firm’s Employee Benefits practice group.

In short, his practice focuses on the matrix of laws governing the privacy, security, and management of data, as well as the impact and regulation of social media. He also counsels companies on compliance, fiduciary, taxation, and administrative matters with respect to employee benefit plans.

Privacy and cybersecurity experience – Joe counsels multinational, national and regional companies in all industries on the broad array of laws, regulations, best practices, and preventive safeguards. The following are examples of areas of focus in his practice:

  • Advising health care providers, business associates, and group health plan sponsors concerning HIPAA/HITECH compliance, including risk assessments, policies and procedures, incident response plan development, vendor assessment and management programs, and training.
  • Coached hundreds of companies through the investigation, remediation, notification, and overall response to data breaches of all kinds – PHI, PII, payment card, etc.
  • Helping organizations address questions about the application, implementation, and overall compliance with European Union’s General Data Protection Regulation (GDPR) and, in particular, its implications in the U.S., together with preparing for the California Consumer Privacy Act.
  • Working with organizations to develop and implement video, audio, and data-driven monitoring and surveillance programs. For instance, in the transportation and related industries, Joe has worked with numerous clients on fleet management programs involving the use of telematics, dash-cams, event data recorders (EDR), and related technologies. He also has advised many clients in the use of biometrics including with regard to consent, data security, and retention issues under BIPA and other laws.
  • Assisting clients with growing state data security mandates to safeguard personal information, including steering clients through detailed risk assessments and converting those assessments into practical “best practice” risk management solutions, including written information security programs (WISPs). Related work includes compliance advice concerning FTC Act, Regulation S-P, GLBA, and New York Reg. 500.
  • Advising clients about best practices for electronic communications, including in social media, as well as when communicating under a “bring your own device” (BYOD) or “company owned personally enabled device” (COPE) environment.
  • Conducting various levels of privacy and data security training for executives and employees
  • Supports organizations through mergers, acquisitions, and reorganizations with regard to the handling of employee and customer data, and the safeguarding of that data during the transaction.
  • Representing organizations in matters involving inquiries into privacy and data security compliance before federal and state agencies including the HHS Office of Civil Rights, Federal Trade Commission, and various state Attorneys General.

Benefits counseling experience – Joe’s work in the benefits counseling area covers many areas of employee benefits law. Below are some examples of that work:

  • As part of the Firm’s Health Care Reform Team, he advises employers and plan sponsors regarding the establishment, administration and operation of fully insured and self-funded health and welfare plans to comply with ERISA, IRC, ACA/PPACA, HIPAA, COBRA, ADA, GINA, and other related laws.
  • Guiding clients through the selection of plan service providers, along with negotiating service agreements with vendors to address plan compliance and operations, while leveraging data security experience to ensure plan data is safeguarded.
  • Counsels plan sponsors on day-to-day compliance and administrative issues affecting plans.
  • Assists in the design and drafting of benefit plan documents, including severance and fringe benefit plans.
  • Advises plan sponsors concerning employee benefit plan operation, administration and correcting errors in operation.

Joe speaks and writes regularly on current employee benefits and data privacy and cybersecurity topics and his work has been published in leading business and legal journals and media outlets, such as The Washington Post, Inside Counsel, Bloomberg, The National Law Journal, Financial Times, Business Insurance, HR Magazine and NPR, as well as the ABA Journal, The American Lawyer, Law360, Bender’s Labor and Employment Bulletin, the Australian Privacy Law Bulletin and the Privacy, and Data Security Law Journal.

Joe served as a judicial law clerk for the Honorable Laura Denvir Stith on the Missouri Court of Appeals.

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