As more companies move to the cloud, regulatory compliance remains a critical issue. For cloud service providers to the healthcare industry, it looks like the requirement to comply with the HIPAA privacy and security rules as business associates will be confirmed when long-awaited final regulations are issued, based on a report by Marianne Kolbasuk McGee with Healthcare Information Security. According to Ms. McGee’s report, Joy Pritts, chief privacy officer in the Office of the National Coordinator for Health IT, a unit of the Department of Health and Human Services, addressed this issue during a Jan. 7 panel discussion on cloud computing hosted by Patient Privacy Rights.
Cloud service providers would prefer to take the position that they are conduits to protected health information, and therefore not business associates, similar to the US Postal Service, and certain private couriers and their electronic equivalents. See HIPAA FAQ. A conduit transports information but does not access it other than on a random or infrequent basis as necessary for the performance of the transportation service or as required by law. However, HHS has already noted that "a software company that hosts the software containing patient information on its own server or accesses patient information when troubleshooting the software function, is a business associate of a covered entity." See HIPAA FAQ.
According to Ms. Pritts’ remarks in the report cited above, it appears that the modifications made to HIPAA under the Health Information Technology for Economic and Clinical Health (the HITECH Act), along with anticipated regulatory guidance, will remove any doubt that cloud service providers servicing HIPAA covered entities are "business associates." This would require, among other things, that covered entities enter into business associate agreements with their cloud providers, and that standard confidentiality clauses likely will be insufficient. Of course, covered entities, practitioners and others are looking forward to these long awaited regulations to help clarify this and other issues.